Shipping & Returns

Free standard UK shipping over £20. 

1st Class signed for an express upgrades available. All orders will be posted within 3-5 working days of receiving your order unless otherwise stated ( custom made items )

Your order will be sent via Royal Mail standard 2nd class delivery service.  You can upgrade to express shipping at checkout.   

All items which are custom made to order including our permanent jewellery and pet collar charms are non returnable. Earrings are non returnable for hygiene reasons. Our online pre made limited edition necklace collections are returnable within 14 days of purchase. Must be returned in a new unused  condition. Buyer pays return postage which must be tracked.

For overseas orders, Please read our ‘customs&taxes’ info before placing an order as we are not liable for any customs or tax that may apply to overseas orders.